Privacy Policy

At KC’s Next Chapter Co., community, trust, and relationships are at the heart of what we do. We respect your privacy and are committed to being transparent about how information you share with us may be collected, used, and protected.

By interacting with our website, making a purchase, submitting an inquiry, signing up for communications, attending an event, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

Depending on how you interact with KC’s Next Chapter Co., we may collect information such as your name, email address, telephone number, billing or delivery information, purchase and transaction history, product or service interests, messages or inquiries, event registrations, and information you voluntarily provide to us.

Our website or service providers may also automatically collect certain technical information, such as device type, browser information, IP address, pages visited, and website interactions through cookies or similar technologies.

How We May Use Your Information

Information collected by KC’s Next Chapter Co. may be used to:

• Process purchases, orders, pickups, and local deliveries.

• Respond to questions, inquiries, and customer-service requests.

• Provide information about products or services you've requested.

• Improve our website, products, services, and customer experience.

• Maintain appropriate business and transaction records.

• Prevent fraud, protect our business, and comply with applicable legal requirements.

• Send information about future products, sales, promotions, events, new services, special offers, and KC’s Next Chapter Co. updates, when permitted by law and consistent with your communication preferences.

Email & Marketing Communications

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may occasionally contact you about new finds, furniture transformations, upcoming sales, events, services, community activities, or other KC’s news.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications relating to an order, purchase, delivery, account, or customer-service matter may still be sent when necessary.

Text Messages

If KC’s Next Chapter Co. offers promotional text messaging in the future, we will obtain any consent required before sending marketing text messages.

Consent to receive promotional text messages will not be required as a condition of purchasing a product or service, and customers will be provided a method to opt out.

Customer Photos, Stories & Testimonials

We love celebrating transformations and sharing the stories behind them. From time to time, we may invite customers to provide a review, testimonial, photograph, video, before-and-after image, or story about their experience with KC’s Next Chapter Co.

We will not treat your purchase alone as permission to use your name, identifiable photograph, video, or testimonial for advertising or promotional purposes.

When appropriate, we will request permission before featuring identifiable customer-provided content in our website, social media, advertising, promotional materials, or other marketing.

If you voluntarily tag KC’s Next Chapter Co. or publicly share content involving our products, we may contact you to request permission to repost or feature that content.

Events & Community Activities

If you register for or participate in a KC’s Next Chapter Co. event, we may use the information you provide to manage the event, communicate event details, provide updates, and, when permitted, let you know about future events or opportunities that may interest you.

Photography or video may sometimes occur at public or hosted events. When appropriate, notices or additional consent procedures may be used for identifiable promotional content.

Sharing Your Information

KC’s Next Chapter Co. does not sell your personal information to third parties for money.

We may share information with trusted service providers when reasonably necessary to operate our business—for example, website hosting, ecommerce platforms, payment processing, email communications, analytics, scheduling, or delivery-related services.

These providers may process information according to their own privacy practices and contractual obligations.

We may also disclose information when required by law or when reasonably necessary to protect KC’s Next Chapter Co., our customers, or others.

Payment Information

Payments may be processed through third-party payment providers. KC’s Next Chapter Co. may not directly receive or store your complete credit or debit card information when transactions are processed through those services.

We encourage customers to review the privacy practices of the applicable payment provider.

Cookies & Website Analytics

Our website may use cookies and similar technologies to help the site function, understand how visitors use our website, remember preferences, measure performance, and support marketing activities.

Where required, visitors may be provided options for managing certain cookies or tracking technologies.

Protecting Your Information

We take reasonable steps to safeguard personal information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices & Privacy Requests

Depending on where you live and applicable law, you may have rights concerning your personal information.

You may also contact us to request that we update or correct certain information, address a privacy concern, or stop sending marketing communications.

Children's Privacy

KC’s Next Chapter Co. does not knowingly seek to collect personal information online from children under 13. If we learn that such information has been collected inappropriately, we will take reasonable steps to address it.

Third-Party Links & Social Media

Our website may contain links to social media platforms, payment services, marketplaces, or other third-party websites. Their privacy practices are governed by their own policies, and KC’s Next Chapter Co. is not responsible for those third-party practices.

Changes to This Policy

We may update this Privacy Policy as our business, website, services, or legal requirements evolve. When changes are made, the updated policy and revision date will be posted on our website.

Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

KC’s Next Chapter Co.
Email: [YOUR BUSINESS EMAIL]
Website: [YOUR WEBSITE ADDRESS]
Location: Tennessee, USA

Our Promise

Your trust matters to us.

We want KC’s Next Chapter Co. to be a place where customers feel welcomed, respected, and part of the community—and that includes treating the information you share with us responsibly.

People. Purpose. Community. Second Chances. ❤️